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Frequently asked questions

Sussex car storage: Close to M23, Goodwood & Gatwick Airport

How much notice do I need to provide before accesssing my motor car?

We try to maintain a "no rules" policy. Just let us know and we will try to accommodate you.

Can I take my car out of storage for short or even day trips?
As motor car enthusiasts ourselves, we encourage owners to use their motor cars as frequently as possible and try to accommodate individual needs.

What is the minimum or maximum storage period permitted?
There is no minimum or maximum storage period but we would ask you to remember that there is a minimum charge which equates to 3 months storage

Who will have access to my car whilst it is in storage?
Only staff of Sussex Motor Car Storage will have access to your motor car. Unaccompanied access is not permitted.

How secure are your premises?
The storage facility is not accessible to the public, is securely locked and alarmed with the surrounding area covered by security lighting, and fencing. Additionally, staff members live on site.

What about storage of personal items, may I leave them in the car?
Personal items may be left in the car but we suggest that you remove valuables. All food and perishable items will be removed prior to storage.

Where are my keys kept whilst the car is in store?
Your keys are stored separately and securely whilst your car is in store.

Can you explain the insurance arrangements whilst my car is in storage?
Each client is responsible for insuring their motor car for fire, theft and accidental damage whilst the motor car is in store. You should notify your insurer or insurance adviser that the vehicle is in secure storage with Sussex Motor Car Storage Ltd. 

What about your own insurance?
The business is covered by a full Motor Trader Insurance policy.

Are you able to deliver my car to an airport or other venue such as Goodwood?
Yes, we are able to arrange delivery/pick-up almost anywhere in the area including the ports of Newhaven, Southampton and Portsmouth. We would require some notice but it is less critical if you have chosen the “premium” package as you and we will know that your motor car is in immediate running order.

Are you able to service my car or obtain MOTs or SORNs?
Yes, we have a fully equipped workshop on site and can maintain all regulatory documentation requirements whilst your motor car is in storage.

What happens if I am delayed returning my motor car to secure storage?

We are completely flexible. If you wish to extend the period you wish to use your motor car just telephone and let us know.

 

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